Public Sector/ Case Study · Falkland Islands Government

An on-island private cloud, 8,000 miles from support

An eight-node Nutanix HCI platform across two Stanley data centres — pre-staged in the UK, shipped via RAF Brize Norton, and migrated 130 VMs from Hyper-V to AHV with near-zero unplanned downtime since.

Stanley, Falkland Islands
Falkland Islands Government logo
Case study · ClientFalkland Islands Government
Introduction

When your data centres are 8,000 miles from the UK mainland, infrastructure problems are not just "IT issues". They become operational issues.

The Falkland Islands Government (FIG) runs critical public services from a remote territory with unique constraints: limited access to replacement parts, complex logistics, and very little tolerance for platform instability. When their virtualisation estate began suffering repeated outages and persistent storage pressure, it was clear the existing architecture had reached its limit.

The objective was straightforward to describe but harder to deliver: stabilise the platform, remove the storage bottlenecks, simplify operations, and provide enough headroom to grow — without immediately buying more storage. And it had to be delivered in a way that worked in the real world: pre-staged where possible, shipped securely, built quickly on-island, and migrated with minimal disruption.

What was breaking

  • Issue:

    Reduced service confidence — outages became more frequent and harder to predict

  • Issue:

    Restricted growth — storage pressure limited the ability to expand services safely

  • Issue:

    Slower incident resolution — a complex multi-vendor stack and an increasingly messy storage fabric

  • Issue:

    Higher operational overhead — the on-island team spent more time firefighting and less time improving services

FIG did not want a partial fix. They wanted a platform change that would measurably improve stability, simplify operations, and create clear headroom for the next several years.

How we approached it

Before proposing a target design we ran a data-led sizing exercise using Nutanix Collector inside the live Hyper-V estate. That captured real utilisation across 130 virtual machines — CPU, memory, storage footprint and workload patterns through peak and off-peak periods. The replacement design was sized against real workload behaviour, not assumptions.

  1. Discover

    Nutanix Collector across 130 live VMs. Where was the platform under strain, and why? Real workload data, not vendor sizing tools.

  2. Pre-stage in the UK

    Hardware readiness checks, firmware updates, baseline configuration and validation testing — before a single rack unit left British soil.

  3. Ship via RAF Brize Norton

    Coordinated secure shipment under special arrangements. The equipment had to arrive on time and intact — measured in weeks, not days, if it didn't.

  4. Deploy on-island

    A 45-day professional services engagement: installation across both data centres, network integration, platform bring-up and structured knowledge transfer with the FIG team.

  5. Migrate

    Phased Hyper-V → AHV cutovers with hands-and-eyes on-island and remote engineering from the UK. Each wave validated before the next began.

  6. Run

    Four-year managed service wrapper. 2nd and 3rd line during business hours, 24/7 for critical issues. Operations resilience, not just technology resilience.

What we delivered

FIG selected a full transition to Nutanix hyperconverged infrastructure, delivered as an eight-node architecture split across the two data centres in Stanley.

Nutanix G9 — eight nodes

Hyperconverged compute and storage, four nodes per data centre with integrated cross-site replication and snapshotting.

Nutanix AHV

Hypervisor — moving off Hyper-V collapses a layer, gives a single control plane, and removes a major source of vendor grey areas.

Nutanix Prism Pro

Centralised management, analytics, capacity forecasting and automation. Proactive operations, not reactive firefighting.

Juniper EX4650 fabric

Converged fabric core. 25Gb capable, 10Gb deployed initially — immediate uplift with a clear upgrade path.

Backup & DR

Immutable backup repository plus offline tape retention. A modern platform is only as valuable as its recoverability.

We would like to extend our sincere thanks for the work you are doing. It is making a tangible difference, and the Falkland Islands are fortunate to now have the depth of expertise needed to strengthen and stabilise our infrastructure.

Voice of the clientMatt Mitchell · IT Director, Falkland Islands Government

What changed

The platform shifted from "fragile and reactive" to stable and predictable, with near-zero unplanned downtime since cutover.

Outcome

Stability

Fewer failure points. Storage bottlenecks removed. The fabric that used to amplify incidents now contains them.

Outcome

Headroom

Capacity sized to real workload data — growth is planned, not forced by a SAN running hot.

Outcome

Simplicity

One control plane for compute, storage and virtualisation. Cleaner troubleshooting. Cleaner support escalation.

Outcome

Supportability

Fewer vendor grey areas during incidents. Issues isolated faster, resolved faster, and less likely to recur.

Platform at a glance

Location
Two data centres in Stanley, Falkland Islands
Legacy platform
Hyper-V three-tier architecture
New platform
Nutanix eight-node G9 — four nodes per site
Hypervisor
Migrated from Hyper-V to Nutanix AHV
Network fabric
Juniper EX4650 — 25Gb capable, 10Gb deployed
Workload scope
130 VMs sized using Nutanix Collector
Backup & DR
Immutable repository plus offline tape
Support
Four-year managed service, 24/7 critical

In numbers

01 / 04
From the UK mainland
0mi
  • 02 / 04
    VMs migrated
    0
  • 03 / 04
    Unplanned downtime since
    0
  • 04 / 04
    Nutanix nodes / 2 DCs
    0

Beyond the data centres

This programme sits within a broader, long-term partnership where the focus stays the same: improve service outcomes for FIG and reduce the operational friction that distance creates.

  • Fully managed IT for FIG's London office
  • Trusted technology supply partner — PCs, laptops, networking, AV
  • End-to-end logistics and delivery chain
  • 3CX telephony across on-island services
  • Interactive touch display solutions
  • Microsoft 365 licensing and commercial support
  • Microsoft 365 E5 tenant hardeningin flight
  • MDM for the education estateplanned

In short, FIG uses M-Tech not simply as an implementation partner, but as an ongoing technology partner: a single, accountable point of expertise that understands the island's constraints, priorities and pace.

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