Desktop management is invaluable when looking after and maintaining multiple machines, particularly across different sites. Desktop management software can take care of tasks such as user environment management, application management, automation of user onboarding and servicing and OS imaging.
M-Tech rely on a variety of solutions to handle your desktop management, all of which can be taken up individually or as a package.
In a modern workplace an organisation grants each user access to an operating system and the applications required for their role, applying corporate policy to ensure the user has appropriate access levels. This typically includes items such as the filesystems, printers and applications they should and shouldn’t have access to. Within this framework, each user has a preferred way of operating and they make a number of changes to enable them to work most efficiently. Common user changes are email signatures, language settings and the environment ‘look and feel’. Managing user personalisation is complicated, with a large number of factors and variables to be considered. As the desktop computing environment has evolved, the methods for delivering the desktop and applications have grown, further compounding the complexity involved in managing the user’s personality.
Access to the right apps and services at the right time, based on the worker’s immediate context. Application Management enables you to unlock that productivity potential by proactively and dynamically provisioning workers for the right access, apps and services, so they’re enabled to meet business performance targets. With Application Management, you can meet their needs from Day One on the new job, and each day after as their roles, responsibilities and even day-to-day working contexts change. Provisioning can be incredibly complex. But Application Management makes it simple. With new hirings, transfers, promotions, departures and changes to working context (such as location, device and time of day), you can automatically provision and de-provision worker access to technology assets as needed.
Stop the problem before it starts. When IT becomes a bottleneck for productivity, worker frustration grows very quickly. With increasing demands for faster access to apps, a better user experience and innovation in service delivery, IT needs to become more agile and responsive. Looking beyond the technology provided, overall delivery and service strategies to support the business must transform if IT is to engage today’s population of more mobile and tech savvy workers.
Good news: With Automation, IT can predict technology needs ahead of time based on business needs to deliver best-in-class workspace experiences for all of their organisation’s workers.
Microsoft has a number of deployment tools to choose from so how do you know which one is right for you? Do you base your decision on the number of computers you need to deploy? How about your organisation’s geographical topology? Or the current skill set of your IT team? Do you need to install ConfigMgr, Windows Deployment Services, the Microsoft Deployment Toolkit, and the Windows Automated Installation Kit (WAIK) for Windows just to get started? The answer depends on your deployment needs.
M-Tech can give you an overview of each of the tools and reasons why you would choose one tool over another, and how to integrate multiple tools together to get the right deployment solution for your environment.
