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Managed IT Support

M-Tech Systems offer managed IT support services for businesses and educational establishments of all shapes and sizes across Sussex and the UK.

Technology is one of the biggest enablers to your organisation.

M-Tech will work with you at any level you need; stepping in for one-off projects, working together on your IT strategy, supporting your day to day operations.

Managed IT Support

The only IT and technology partner you'll ever need

Your in-house IT department, outsourced.

An M-Tech Managed IT Support package offers you a complete IT service for a fixed monthly fee per computer per month. Think of us as your IT department; we’ll solve your end users’ technical issues, manage any updates, server administration and networking, proactively monitor your system and keep you secure. You’ll also get strategic input from our senior engineers and onsite time when needed.

Our dedicated team of engineers will keep your IT running so smoothly you’ll barely notice it’s there.

M-Tech have been our IT gurus for the last 10 years. I view them as a vital part of our team and set up. They have always been pro-active in ensuring our IT systems can do what we want them to do and robust enough that we suffer minimal down time.

Director – LMDB Accountants

The M-Tech team work with us, for us, alongside us; they are an integral part of our team and much more than our IT supplier.

Marketing & IT Director – Birchwood Group

With technology, we can help you achieve your goals.

Picking the right IT support provider for your organisation can be a challenge. There are so many options out there all promoting different services and ways of supporting you.

Our best advice would be to keep asking questions – take a look at our handy guide on ‘What to ask when choosing an IT Support Company’. The M-Tech team of friendly IT professionals want to deliver a service you’re completely happy with, ensuring you get the most out of your relationship with us.

Our fully managed IT support service includes:

  • Unlimited remote technical support
  • Continual pro-active system monitoring; spot potential issues before they manifest into problems
  • Network administration and management; system updates, end user accounts, security settings, backups
  • Management of all assets, licenses, renewals and subscriptions
  • Server patching and management
  • Planning and strategy time with a senior engineer
  • Optional: Cybersecurity services can be added to your monthly package to include backup, anti-virus, anti-malware, anti-hacking (penetration) testing and firewall protection

Why Choose Managed IT Support from M-Tech Systems:

  • Make managing your IT stress-free. We’ll give you the confidence that your IT is secure, compliant and fit for purpose.
  • Get quick and efficient IT support. We’ll talk to you in a language you understand to ensure minimal downtime and maximum productivity.
  • We’ll keep your systems up to date with the latest software to reduce the risk of attack leading to data loss.
  • We’re a technically-led business, meaning we have far more technicians than sales or admin personnel – it’s what we do and what we love. Even our management tier are from technical backgrounds, having developed into strategic roles over time.
  • As well as supporting you technically, you can also come to us to source both hardware and software.
  • We’ll provide advice on how to use IT to best effect within your business. We want to watch you grow and will do what we can to add to the success of your business.

Need some help picking your managed IT support provider?

We know that picking the right IT support provider for your organisation can be tricky and you may not know where to start. To help you on your way, we’ve put together our top 8 questions to ask when choosing an IT support company. The more you ask the more you’ll know if you’re finding what’s right for you.

Top 8 Questions to Ask When Choosing an IT Support Company

What areas do you work in?

M-Tech offer IT support across the whole of the UK so we’re happy to hear from you wherever you’re based. Our head office is situated in Eastbourne, East Sussex and we do support many fantastic clients in our home county.

Eastbourne & Hailsham
Heathfield & Uckfield
Hastings & Battle

Download a copy of the M-Tech Managed IT Support Brochure

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    Discuss how M-Tech could become your managed IT support provider

    Contact us today

    COMPANY INFO

    Registered Address & Head Office:

    Martello House, Edward Road,
    Eastbourne, East Sussex,
    BN23 8AS

    City:

    5 Standard Place, London,
    EC2A 3BE

    UAE:

    Al Neem Tower, Khalifa Street,
    Suite 302, 3rd Floor,
    P.O. Box 111022, Abu Dhabi, UAE.

    Registered in England:

    04843249

    Terms & Conditions

    Privacy Policy

    How to be Forgotten

    Sustainability Policy [pdf]

    Modern Anti-Slavery Statement [pdf]

    Accessibility Statement

    SOLUTIONS

    Managed Technology
    Managed IT Support
    Managed Security Suite
    Technology for Education
    Cyber Security for Education
    Cloud Solutions
    Connectivity Solutions
    Unified Communications
    Microsoft 365
    Cyber Essentials
    Endpoint Protection
    Backup for Microsoft 365

    ABOUT M-TECH

    M-Tech Systems offer IT services, IT solutions and IT support to SMB, enterprise and education clients of all shapes and sizes.

    We operate all across the UK, with special focus on Sussex, Kent, Surrey, Hampshire, Essex and London.

    We can work in any way that suits you, either on a per project basis, alongside your existing team to bring additional expertise, or as fully outsourced IT support, providing a service desk.

    CONTACT US

    Tel:

    +44 (0)1323 404040

    Email:

    info@mtechsystems.co.uk

    CLIENT SUPPORT

    mtech.support

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    • Home
    • About
      • Partners & Accreditations
      • New Customer Referral Program
      • Join Our Team
    • Solutions
      • Managed Services
        • Managed Technology
        • Managed IT Support
        • Managed Security Suite
      • Education
        • Technology for Education
        • Cyber Security for Education
        • Microsoft 365 for Education
        • Microsoft Teams for Education
        • Google Classroom
        • Broadband for Education
        • Lightspeed Systems Solution Suite
        • Multi-Academy Trusts
        • Lenovo Tech 4 Learners
        • InVentry Sign-In Solutions
      • Cloud & Communications
        • Cloud Solutions
        • mtech.cloud
        • Unified Communications
        • Hosted Telephony
        • Social WiFi Marketing
      • Connectivity
        • M-Tech CloudConnect
        • M-Tech HyperConnect
        • Buyer’s Guide to Connectivity
        • Connectivity Solutions
      • Productivity Tools
        • Microsoft 365
        • Google Workspace
        • Microsoft Teams for Business
      • Cyber Essentials
      • Client | Server Solutions
        • Virtualisation
        • Microsoft Desktop Management
        • Apple Device Management
        • Nutanix
      • Storage
      • Security & Threat Management
        • Dark Web Monitoring
        • Multi-Factor Authentication
        • Endpoint Protection
        • Next Generation Firewalling
      • Availability & Disaster Recovery
        • Backup & DR
        • Backup for Microsoft Office 365
      • Audio Visual
    • Experience
      • Case Studies
      • Testimonials
    • News
    • Contact
    M-Tech Systems