Purchasing a mobile device management solution is a big decision for schools and organisations. You might be looking to move away from an existing provider, or starting up a whole new MDM program.
You’ll likely begin your journey by comparing the features and capabilities of a number of vendors. If you’ve already got a dissatisfactory MDM solution, you might understand where yours falls short and add this into your consideration. On your search, you’ll probably find that most solutions appear to do similar things, all of them being one of the best on the market.
From experience, we know that all MDM solutions were not made equal. According to Gartner’s 2015 Data Center Conference, 60 percent of organisations that have an MDM tool in place are not satisfied and looking to leave their current management provider.
Jamf boasts a 93% customer retention rate
While you’re doing your comparison you’ll probably come across Jamf. The Minneapolis-based company have been focussed on helping organisations succeed with Apple since 2002. More than 10,000 customers rely on the Jamf Pro and Jamf Now products to manage their over seven million Apple devices. Whereas 60 percent of mobile device management solution owners are looking to move provider, 93 percent of Jamf customers renew their contracts every year.
Jamf gains this accolade by setting itself aside from other solutions in several areas. It of course covers the basics of deployment, inventory, security and device and app management capabilities.
Day zero Apple support
No other vendor can say they support Apple — and only Apple — as soon as (or before) new operating systems and features become available. This means IT workflows are never interrupted and users can be their most productive selves using the latest and greatest from Apple.
Support you can count on
All customers receive a dedicated Jamf “pro” who understands their environment and needs to a level unmatched by any other customer service model. We stake our reputation on it.
Automated Patch Management
Enjoy an automated way to combat security vulnerabilities. Software alerts come to you so you can package and deploy patches to the appropriate devices immediately.
On-demand app catalog
Place all the apps, resources and tools your users need in one central location. All they have to do is retrieve and download when they need them.
Largest Apple IT community
When you don’t want to turn to support, or just want to see how others are managing their Apple devices, Jamf Nation and its 44,000+ members are ready and available to lend a helping hand.
Services and Training
We want you to get the most out of Jamf and Apple, that’s why we help you implement your MDM tool and if questions arise, we can schedule onsite days to help troubleshoot anything that comes up. To enhance your IT skills, we offer several levels of training and development — in locations all around the world.
Fancy a free trial?
With many more expert features and capabilities than those mentioned here, there’s no better way to learn about a new piece of software than to try it out. M-Tech can arrange a free trial for you, just click here to chat to us about your needs, pain points and wish list.
Switching MDM vendors doesn’t have to be overwhelming
If you’ve got an MDM solution in place that you’re looking to move away from you may be slightly wary of the migration to a new one. The recent ebook from Jamf, ‘Switching Mobile Device Management Solutions’, walks you step-by-step through a migration timeline to ensure success.
MDM and Apple School Manager
Apple School Manager has been designed to work seamlessly with leading MDM solutions. You can automate setup and enrolment with the right settings and restrictions, then assign devices and apps according to the class groups you’ve defined. MDM also makes it simple to manage your devices and settings throughout the year. Find out more about the education features from Apple in our blog post.